Shipping & Return Policy


Free shipping on all orders over $50.
Our processing time is 1-3 business days.
You will receive a tracking number so you can follow your package.
Please note it can take 1-2 business days for the carrier to register your shipment status.
My Felt Story products will be sent via USPS.


Due to COVID-19 there has been some delays with delivery timings.
Our processing time is 1-3 business days.
General shipping time estimates (business days):
United States: 1-5 days.
Rest of World: 4-12 days.


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange.

You will be responsible for shipping fees and will not be refunded for original shipping costs.

If the product is damaged, a replacement will be provided.